Board Investigation: Beware, Prepare & Prevail
How To Respond To A Licensing Board Investigation And Protect
Your License, Career & Livelihood
Clinical Update August 2014
By Zur Institute
View a complete list of Clinical Updates.
DID YOU KNOW:
- The probability of being investigated by a state licensing board is relatively small (still much higher than being sued).
- Many board complaints are never investigated. If the board decides that the complaint has no merit or decides not to investigate for other reasons, you may not know that a complaint was ever levied against you.
- The duty of the board is to protect the public and regulate the profession. When operating with integrity and decency, the board serves an important and valuable function in society.
- While the board may be friendly, they are not your friends; they are 'friends' of the public and the protectors of consumers of mental health services.
- Boards mostly respond to complaints by clients. Initially, they do not know your story; all they know is what the client has alleged.
My extensive experience over many years as an expert witness and forensic consultant has repeatedly shown me that with preemptive actions (i.e., good clinical work, adequate records, insurance and consultations) and informed competent response (i.e., good attorney and expert team to guide you), most clinicians can avoid, effectively fight back, and survive a board complaint.