30 CE Membership

Membership Program Q&As

How do I use this membership?

Upon purchase, you can add courses/webinars to your account until you have used up all your allocated CE hours. The system keeps track of what you’ve used and will automatically add items at no cost. After all the CE hours are used, you’ll see the discount applied to any additional course/webinars.

For all other benefits including trainings, non CE events, etc, the system will automatically apply your discount.

If I have more than one account, can I split the benefits between both accounts?

You must log into the account you used to register for the membership in order to receive your benefits.

What if I want to purchase additional courses/webinars after using up all my CEs?

For the duration of your membership, you will automatically receive the membership discount on all courses and webinars.

What if I have leftover CEs at the end of the membership?

Any unused benefits will expire at the end of the membership period.

What if I do not have enough CEs remaining to purchase a course I want?

At this time, we have no way of applying remaining CEs to the cost of a course. You can search our course catalog by number of CE credits to find a course that matches your account balance.

Does the membership plan automatically renew?

This membership automatically renews at the end of the membership period, unless cancelled in advance. You will receive an email notification informing you of the renewal.

How do I cancel my membership?

You can cancel at any time while retaining your benefits until the end of the membership period. To cancel go to My Membership, click on the Manage button in the yellow box on the right hand side. On the right hand side you can choose Cancel Subscription.

Can I get a refund on the membership plan?

Within the first 30 days of purchase, we will offer a full refund, less the retail cost of any completed courses, webinars, or trainings.

How do I know how many CEs I have remaining?

To check the number of credits remaining – go to My Account in upper right corner, the scroll down to My Membership.  When you click on that link you will be taken to a page that shows the CEs available.

Can I still use tokens I have in my account?

While we are discontinuing sale of token packages, individual tokens remain available for purchase. You can continue to use any remaining tokens.

For those so desiring, this membership package can be purchased with 25 tokens. Please contact support@zurinstitute.com for more information.