Social Media Ethics for Mental Health Professionals: Exploring Perils & Possibilities
Professional Ethics for all professions. Check with your state board if you have questions.
Includes Customizable Social Media Policy Form
Social media platforms continue to evolve at a speed that often outpaces professional organizations’ abilities to provide up-to-date guidelines. Some mental health professionals advocate for never posting about themselves or their clients online. Yet, others are attracting hundreds of thousands of followers by dispensing mental health advice in quirky and entertaining ways, sometimes in a manner that leaves colleagues and patients alike questioning such an approach.
This advanced beginner/intermediate course is designed to address some of the ethical ambiguities and highlight some of the potential unintended consequences of engaging in social media, while also providing pragmatic guidelines and recommendations.
The course begins with an interview with Courtney Warren, PhD, faculty member, author, and social media expert who discusses many of the nuances and considerations that therapists and non-therapists alike need to be aware of. The interview is followed with two articles that further outline ethical considerations and guidelines. A fascinating case is discussed in which a former client’s wellbeing is jeopardized and made evident through social media posts. The authors discuss ethical responsibilities and limitations faced by the previous therapist.
The question of whether social media use impacts the mental health of adolescents is discussed in a review article. The course ends with a brief commentary that offers suggestions on how posting client stories online can be done in an ethical and respectful manner.
As an added bonus, sample media and social media policies are included in a Word format, allowing them to be customized. All content is presented in both audio and written format.
Educational Objectives
This course will teach the participant to
- Identify how ethical guidelines around self-disclosure and confidentiality can be compromised when using social media
- Discuss potential unintended consequences of social media use by mental health professionals
- Develop and utilize a social media policy
- Identify steps to engage in social media in an ethical manner
Syllabus
- Defining social media (SM)
- HIPAA considerations when using social media
- Unsecured platforms
- Public information
- Separating personal and professional use of social media
- Clients/patients seeing personal information
- Mitigating inappropriate posts
- Consultation
- Documentation
- Importance of social media policy
- Setting clear expectations
- Defining nature of relationship
- Informed consent
- Managing ambiguity
- Clients learning about therapists through social media and online searches
- Possible therapeutic impact
- Guidelines for therapists to ethically engage in social media
- How social media can impact clients unrelated to the therapeutic interaction
- Therapists’ responsibilities/potential obligations
- Ethical obligations
- Relationship between adolescent use of social media and mental health problems
- Depression
- Anxiety
- Commentary on ethical ways to post anecdotal patient stories online
- Informed consent
