Corona Virus & TeleMental Health:   Act Now >

Telemental Health Resources

In the light of the COVID-19 (Coronaviruses) Emergency

By Zur Institute
March 2020

TeleMental Health Online CE Courses & Certificate:
https://www.zurinstitute.com/subjects/#telehealth

Important-Essential Resources

FREE SAMPLE INFORMED CONSENT FOR TELEPSYCHOLOGY

  • Provided by the Trust – The Trust Practice and Risk Management Association (TrustPARMA)

See the top/right side of the page at
https://parma.trustinsurance.com/Workshops-Webinars/Telepsychology

 

Free Practice Resources to Enable Quick Adoption of Telehealth Capabilities

  • Offers free sample telemental health informed consent form; downloadable booklet of telemental health practice checklists; webinar discussing telehealth quick start steps and maintaining standard of care; list of free resources/articles

https://personcenteredtech.com/?utm_source=Person%20Centered%20Tech%20Newsletter&utm_c ampaign=efd469216a- frontpage_quickstart_guide_announce&utm_medium=email&utm_term=0_e9b2dcace3- efd469216a-125883169&goal=0_e9b2dcace3-efd469216a- 125883169&mc_cid=efd469216a&mc_eid=4047a3ad0e

 

Insurance Billings

  • Helpful website and guide to taking on insurance clients

https://navigatingtheinsurancemaze.com/

 

Telehealth, HIPAA, and Compliant Telehealth Platforms

  • CAMFT has posted: Overview of HIPAA considerations for implementing Telehealth, as well as options for HIPAA compliant Telehealth platforms

https://www.camft.org/Resources/Legal-Articles/Telehealth-HIPAA-and-Compliant-Telehealth-Platforms

 

CPT Codes

  • CAMFT-provided list of CPT codes

https://www.camft.org/Portals/0/PDFs/insurance/CPT-codes-2017.pdf?ver=2019-06-07-173530-830

 

CA Law AB 744 Mandates parity for telehealth

In October, 2019, Gavin Newsom signed AB 744, which mandates parity for telehealth: With Newsom’s signature on AB 744, which mandates that payers reimburse healthcare providers for telehealth services “on the same basis and to the same extent” as they cover in-person services, California becomes one of roughly a dozen states to require payment parity. The concept has in the past been contested by payers who would prefer the freedom to negotiate specific coverage rates with healthcare providers.

https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=201920200AB744&utm_sourc e=Telehealth+Enthusiasts&utm_campaign=c5351f63d3-EMAIL_CAMPAIGN_2019_10_15_04_02&utm_medium=email&utm_term=0_ae00b0e89a- c5351f63d3-353229733

 

HIPAA Notification Regarding Practice of Telehealth during COVID-19 Emergency

  • HIPAA announcement that during the COVID-19 national emergency, covered health care providers subject to the HIPAA Rules may seek to communicate with patients, and provide telehealth services, through remote communications technologies, while recognizing that some of these technologies, and the manner in which they are used by HIPAA covered health care providers, may not fully comply with the requirements of the HIPAA Rules.

https://www.hhs.gov/hipaa/for-professionals/special-topics/emergency-preparedness/notification-enforcement-discretion-telehealth/index.html

 

HIPAA Compliant Video Conferencing – Facetime, Facebook Messenger, etc.

  • Person Centered Tech has posted: HHS just announced today that they are lightening restrictions on the videoconferencing service you use to deliver telehealth services. They explicitly cite “Apple FaceTime, Facebook Messenger video chat, Google Hangouts video, or Skype” as copacetic with emergency-time HIPAA rules. Facetime, Skype, and Facebook Messenger Video are explicitly mentioned as compatible with your HIPAA compliance for so long as the COVID-19 state of emergency is in effect.

https://personcenteredtech.com/2020/03/17/apple-facetime-or-facebook-messenger-video-and-hipaa-compliance-yes-for-now/?utm_source=Person+Centered+Tech+Newsletter&utm_campaign=fc15526323-%20frontpage_quickstart_guide_announce_COPY_02&utm_medium=email&utm_term=0_e9b2dcace3%20-fc15526323-125883169&goal=0_e9b2dcace3-fc15526323-%20125883169&mc_cid=fc15526323&mc_eid=4047a3ad0e

 

DMHC Regarding Reimbursement for Telehealth Services

  • DMHC letter stating that all health plans shall, effective immediately, comply with specific parameters during COVID-19 health emergency.

http://www.dmhc.ca.gov/Portals/0/Docs/OPL/APL%2020-009%20(OPL)%20-%20Reimbursement%20for%20Telehealth%20Services%20(3_18_20).pdf?ver=2020-03-18-105612-547

 

Updates on Telehealth and Billing

  • Provides synopsis of temporary changes to Medicare telehealth policies, billing codes, and private insurers

https://www.cpapsych.org/view.aspx?messageId=f1bb6a4cc6da49f5ba10c7eb504fd1f7

 

Department of Insurance Plan Filing Requirements during Emergency COVID-19

  • DOI letter stating that insurers’ plans should maximize the use of Telehealth in all appropriate settings, reflecting the federal government’s request on March 17 that private insurers remove barriers to Telehealth, consistent with the federal government’s actions in Medicare. This includes waiving, or expediting, any network provider credentialing, certification, or pre-authorization requirements.

http://www.insurance.ca.gov/0250-insurers/0300-insurers/0200-bulletins/bulletin-notices-commiss-opinion/upload/CDI-Emergency-Notification-Filing-Requirements-COVID-19-3-18-2020.pdf

 

Medicare Telehealth Provider Fact Sheet

  • Information regarding allowing Medicare to pay for office and other visits furnished via Telehealth across the country and including in patient’s places of residence starting March 6, 2020.

https://www.cms.gov/newsroom/fact-sheets/medicare-telemedicine-health-care-provider-fact-sheet

 

Medicare Telehealth Frequently Asked Questions

  • FAQ’s regarding Medicare and telehealth during COVID-19 emergency

https://edit.cms.gov/files/document/medicare-telehealth-frequently-asked-questions-faqs-31720.pdf

 

Resources for Psychologists

Interim Information on COVID-19

  • Webpages providing updated information for CA psychologists

https://www.psychology.ca.gov/applicants/covid_19.shtml
https://www.psychology.ca.gov/

 

How Psychologists Can Protect Their Patients and Practices

  • APA posts: Steps for psychologists to prepare their practices, address patient concerns and manage anxiety in their communities

https://www.apaservices.org/practice/news/covid19-psychology-services- protection_ga=2.205742551.578362256.1583788934-615293404.1580338922

 

Advocacy Related to COVID-19

  • Details CPA’s advocacy on the issue of telehealth regarding COVID-19 emergency as well as links to important notices related to telehealth services

https://www.cpapsych.org/view.aspx?messageId=1688dbfe737c4cf5ad0e8949c5543d39

 

Temporary Changes to Federal Medicare Telehealth Policies

  • Reviews how psychologists are affected by telehealth requirements under CMS and how to generate billing codes

https://www.apaservices.org/practice/reimbursement/government/medicare-telehealth-temporary-changes

 

COVID-19 Confidentiality and Public Health

  • CPA discusses how both HIPAA and California law allow for limited sharing of confidential health information without patient authorization in a public health crisis

https://www.cpapsych.org/view.aspx?messageId=28200a9049364d9982122fc70d3961cf

 

Resources for MFT’s, Social Workers & Licensed Counselors

Statement on COVID-19 and Telehealth

https://bbs.ca.gov/pdf/coronavirus_statement.pdf

 

NASW Information on COVID-19

  • Topics including preparing your practice, supporting clients, telehealth, and ethical considerations

https://www.socialworkers.org/Practice/Infectious-Diseases/Coronavirus

 

Greart List of Resources Related to COVID-19

https://camft.informz.net/informzdataservice/onlineversion/ind/bWFpbGluZ2luc3RhbmNlaWQ9OTE5ODY3OSZzdWJzY3JpYmVyaWQ9MTA2Nzk2MTU5NQ==

 

Resources on COVID-19

  • Provides helpful resources and important information for therapists and their clients

https://www.camft.org/Membership/About-Us/E-Newsletters/March-2020-E-News/Coronavirus

 

Telehealth FAQs for Therapists

  • CAMFT has posted: Reviews most prominent considerations for therapists who want to utilize Telehealth platforms to safely continue client care

https://www.camft.org/Resources/Legal-Articles/Legal-Department-Staff-Articles/Telehealth-FAQS-for-Therapists-During-COVID-19

 

BBS Regulatory and Legal Considerations for Telehealth

  • CAMFT-provided overview of BBS regulations on standards of practice for telehealth

https://www.camft.org/Resources/Legal-Articles/Chronological-Article-List/regulatory-and-legal- considerations-for-telehealth

 

Checklist for Telehealth Services

  • Downloadable checklist/guideline for providing telehealth services

https://www.camft.org/Portals/0/PDFs/articles/Checklist-for-Telehealth.pdf?ver=2019-05-23-172903-570

 

Telehealth Resource Center

  • Organization’s website for telehealth information

http://www.caltrc.org/